Agency Manager — Edit Client Profile
The Profile tab of the client edit modal — change business info, tone, USP, brand values, and content rules.
What is it?
The Profile tab in the Edit Client modal. It exposes every field the AI uses to shape generated content: name, domain, industry, location, target audiences, tone, USP, brand values, primary language, content style, and strict content rules (excluded audiences, excluded topics, required focus, prohibited language, must-include phrases).
When should I use it?
- A client's tone or focus has shifted and future content needs to reflect it.
- You want to add a new target audience or retire an old one.
- You're hardening content rules — e.g. "Never target minors", "Always mention compliance".
- You're updating the domain after a migration.
How to use it
- Open Agency Manager. Click Edit on the client row.
- Make sure you're on the Profile tab.
- Scroll through the grouped sections. Edit fields directly.
- Strict Content Rules are powerful — they're injected into the AI prompt as non-negotiable rules. Use for compliance, brand safety, or hard must-includes.
- Click Save. Changes apply immediately to future generations.
Strict Content Rules
- Excluded audiences — personas or groups the AI must never target.
- Excluded topics — subjects the AI must refuse to write about.
- Required focus — priority topics every article should include.
- Prohibited language — words/phrases the AI must not use.
- Must include — words/phrases every article must contain.
Tips and best practices
- Review tone examples (a list of actual client quotes). Replace generic ones with real brand voice samples — the AI mimics them.
- Keep Strict Content Rules short. 3–5 rules per category maximum. Overloading the AI degrades quality.
- Brand values should be 3–5 words each, no fluff. "Integrity" beats "We believe in doing the right thing".
Gotchas and limits
- Profile changes don't affect already-generated articles. Only future generations.
- Very long USPs get truncated in the prompt. Keep it under 150 characters.
- Contradictory rules (e.g. "Must include X" AND "Must not include X") are resolved by the AI's best guess — usually favoring must-include. Clean up contradictions.
- Language changes update the client's default — but individual generations can override.