Agency Manager — Onboarding Steps
The multi-step wizard that guides a new client from empty record to fully configured — profile, data sources, personas, and Drive.
What is it?
A sequential wizard triggered by + Create Client. Each step collects a focused slice of information: basic profile, business context, data sources, personas, Drive assignment. A progress indicator on the side shows which steps are complete. The wizard is resumable — you can close mid-onboarding and come back later to finish.
When should I use it?
- You're starting with a new client and want a guided path.
- You inherited an existing client that has gaps in configuration — use the wizard to fill them.
How to use it
- Click + Create Client in Agency Manager.
- Step 1 — Basics: name, domain, logo. The app auto-fetches the favicon as logo if left blank.
- Step 2 — Business context: industry, business address (NAP fields for local SEO), target audiences.
- Step 3 — Profile & voice: tone (detected + custom), USP, brand values, content style.
- Step 4 — Data sources: connect GSC, GA4, Chatbase, etc. Each opens the relevant OAuth or API-key flow.
- Step 5 — Personas: the app suggests 2–4 AI-generated personas based on target audiences. Approve, edit, or add custom.
- Step 6 — Drive (optional): assign a shared Drive folder if using Shared Drive mode.
- Finish. The client appears in Agency Manager with a green "Onboarded" badge.
Tips and best practices
- Don't rush steps 2 and 3 — the AI uses this context for every generation afterward. Rich context pays off forever.
- Connect GSC and GA4 in Step 4 even if the client's site is new. Data populates over time.
- Review AI-suggested personas carefully — sometimes they miss nuance. Edit freely before approving.
Gotchas and limits
- The wizard is resumable by the original owner. Team members can't pick up where the owner left off.
- If the client domain is wrong at Step 1, change it in the Edit Client modal afterward — it affects favicon, GSC suggestions, and WordPress connector.
- Very long target audience lists (>5) make persona suggestions unfocused. Cap at 3–4 for best results.
- Logo upload supports PNG/JPG/SVG under 2 MB. Larger files are rejected.